Contact our customer service team at 636 778 0297 or complete the form on our contact page to have one of our customer service team members contact you directly.

Worry Free Customer Support

Our knowledgeable, friendly employees make every effort to ensure you are completely satisfied, and will answer any questions or concerns you may have. Our equipment, products, policy and extended service warranty ensure your complete satisfaction, and our competitive pricing and traffic-building capabilities help increase your profit margins.

​​Perfect PoffertjesTM is proud to offer the highest level of support and service to ensure your complete confidence and total satisfaction with our equipment and specialty mix. Our service warranty and “lifetime guarantee” policy are designed to alleviate stress and worry when experiencing grill or product problems. 

Our company warrants each grill, including parts and labor, for one full year from the date of purchase. After your initial warranty period ends, we provide an extended warranty for the life of your baker. Perfect Poffertjes will replace your grill at no cost. Our free replacement guarantee will be honored when you exclusively use Perfect Poffertjes mixes, or Perfect Poffertjes-approved mixes.